Hello! 

This is a Canadian-run store that ships worldwide. We curated the cutest phone cases, clothing, etc to make available to you!  Watch out for new additions, as they happen often.

Notes

Process of shipment

  • Shopify takes 3 working days to process your payment, then we will ship out your order as soon as possible.
  • Average shipping takes 2 weeks - 5 weeks, with a maximum of 2 months. 

Refunds and Returns

  • Refunds and exchanges are accepted if you received the wrong product or did not receive your order, within 60 days of shipment date. Please let us know by the 6th week past shipment. 
  • No cancellations after order has been shipped
  • Keep in mind that items ship individually and some may arrive faster than others.
  • Contact hello@popca.ca with order number and the issue

Promoters 

  • To join, contact hello@popca.ca with 
    • list of social media you will promote on 
    • your preferred coupon code (if relevant)
  • Those accepted will be contacted

FAQ

    Why are your items so affordable, why is shipping free?

    • We lower our prices by shipping directly to you from our trusted suppliers, as opposed to a shipment from them to our warehouse, then to you. 
    • We ship from Asia, where there are lower shipping prices for a slightly longer wait time. 

    What about import tax or custom clearance fees?

    • Usually this does not happen to countries such as Canada, USA, UK, Australia, however if it does, we are not responsible for it. 

    Do all items ship at once?

    • No, items are shipped out individually from the manufacturer.

    Where can I track my order?

    • You can use this site to track your order :)

    I received the wrong sizing, what should I do?

    • Please let us know as soon as possible, or as soon as you wish. we want to make things right, to either send you a new item or refund your item. There may have been an error in our SKU code (stock keeping unit) system, and we would hate to have the errors continue.