Yes, we ship all over the world, for free. Some areas include: USA, Canada, UK, France, Spain, Australia, Netherlands, Singapore, etc. Contact us if you have a specific country in mind,
Most orders will ship out within 1-2 business days, however sometimes they may take longer, especially if we have a sudden influx of orders. At most, your order should be sent out within 10 days.
Our average shipping time is 3 weeks, ranging from 1-6 weeks depending on your location. Our shipping to USA generally takes 12-25 days.
We usually ship with Registered Airmail or ePacket, which works with carriers such as Canada Post, USPS, Royal Mail, etc.
We ship directly from our suppliers located across the world such as Singapore and China, so that we can provide free worldwide shipping to all customers.
Our brand is based in Canada, causing our checkout to be in Canadian Dollars. However, you can pay in any standard currency and the bank will automatically convert its value. We have different currency displays for your reference.
Orders are considered final. However, if we have not processed (different from shipped) your order yet, we may or may not be able to change it. Please contact us with your reasons for change or cancellation and we may be able to provide a solution (e.g. redelivery to new address, change colour, etc.).
We do not accept returns unless we have made a fault. In this case, we can provide you a refund or ship you a new item.
If we are missing the information, feel free to email us at firstname.lastname@example.org and we will try to help you.
We curate our products from different brands, and provide it to you on our store. This may also be why you have seen our products in other stores.
You can contact us through our email email@example.com or have a live chat at Instagram on our page @popcapopca.